This is amazing.
I spoke with yet another phone call agent from the CC company two weeks ago and read the "do not call...I have a written this to you, don't you have it?" to him. This agent told me, he didn't have it and asked where I mailed it. I told him to the only address I had, the billing dept. He gave me a different box number to mail it too. I told him out of courtesy, I would CC them the same packet.
After I got his name and employee number, he told me to hold while he got his manager. After 2 minutes on hold, I hung up. The next day, another person on the phone. Got her name and employee number and immediately told to hold for the manager. After 2 minutes on hold, hung up.
BUT TODAY, I get a fat packet that cost 9.00 to mail to me from the CC company! It is copy of EVERY check and statement I have ever mailed to them for the past 6 years! No cover letter, no certified to sign. Just a stack of copies more than an inch and a half thick!
Uh, I don't think they answered the questions I needed answers to, but it was nice of them to send me firestarter. It gets cold up here!
I believe my next step is to use the power of attorney to go ahead and close this account for them? Yes? Any further thoughts?
scott