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Don't know this outfit's M.O. but some of these crooked outfits use a method they call "file segregation" but is actually identity theft. They tell their clients to use another SSN, maybe a slightly different name, because the outfit has gotten personal data on someone with a similar name to the client's.
The client might not even know that it's identity theft or that there's a real person somewhere with the SSN and name they've been told to use. By the time the FBI kicks in the door, the debt service has pulled a vanishing act but the client is in deep trouble.
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