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First, find out if it is a private company or a government office.
I am not sure about how to proceed with that since I am new to this. However, my city has outsourced its violation collection to a private firm in the state. I know they are private and could fight them if I had to.
Did you receive the violation on your windshield or is this the first notice you have about a violation?
Last year, my father received demand notice for a violation that took place two years prior in an area he never visits. The license plate was also not his. I found it interesting that this was the first we have heard of such "violation". After a trip to city hall and the DMV, it was discovered that indeed the car ticketed was listed on the file as a Toyota, however the plates listed came back as a Ford on the DMV file. This alone should have made the employee at Hall cancel the ticket but I was still made to appeal the ticket to a "board". I explained the situation by mail and won.
My point is: perhaps in an effort to collect more money, cities and towns mail these "demands" out for a small sum $10-$20 I would imagine and see what happens. The fine was $20 and my father was ready to just pay it. I fought it for him anyway. Kinda like the IRS sends out thousands of "notices" telling taxpayers that they owe $xxx and must pay. They bank on the fact that most people are so afraid of the IRS, they second-guess their own accounting and figure, "well, I must be wrong here" and they just pay up. Imagine all the free money they get ontop of returns.
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"In a world of deceit, telling the truth is a revolutionary act" - George Orwell
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